Business Management

Successful businesses have one thing in common and that’s great leaders. If your business has good managers that are trained to build effective teams and manage processes well, then your business will have the capacity to thrive and grow.

Your managers set the tone for your business. They determine how your teams perform and influence key decisions. Te Pūkenga can help you equip your managers with the knowledge, techniques and tools they need to drive growth and organisational success.

What are the benefits?

For the learner

  • Increased confidence in their role as a manager with the skills to motivate and lead others
  • More consistent and focused management practice
  • Equipped with skills to be more proactive in working with staff to achieve results

For the employer

  • Growth in staff engagement and development achieved
  • Better stakeholder and client relationships, due to more efficient operations
  • Improved risk and opportunity management

How it all works

Here are the most commonly asked questions on what makes up a training programme and how these programmes work.


How does training with Pūkenga work?

We work with businesses like yours to map out where weaknesses in skill sets lie, and how training can be used strengthen them. Our account managers will then work with you to select the right training programmes (and if required, customise them) to suit your needs.

Once a programme is chosen our team helps you to set up and embed the training programmes in your organisation, so that they work seamlessly with the daily activities of your staff, and with minimal disruption.

Te Pūkenga training programmes and course materials are developed in consultation with industry representatives to ensure they are relevant and can drive consistent performance and growth in your organisation.


What are alignments and how do they work?

If your company already has strong internal training, alignment could be a great option. An alignment involves an assessment specialist looking at a company’s induction programmes, training and structured learning and mapping this to the competencies needed to gain a National/New Zealand qualification.

The assessment specialist may then recommend a supplementary assessment resource to fill any specific assessment gaps needed to ensure that staff can obtain the formal recognition they deserve. This tool relies on great support by managers/team leaders through verification (they would be fully supported by Te Pūkenga through training to obtain the necessary skills to do this).


What are the differences between unit standards, credits, qualifications and certificates?

Nationally recognised qualifications are made up by a number of unit standards, which are set at different levels. The level of the unit standard indicates its degree of difficulty. This allows people entering into a qualification to start at a lower level, with easier to achieve unit standards, and work their way up to the higher levels as their knowledge grows with training.

When a trainee completes a unit standard, they earn credits for that particular unit. Once all the required credits have been achieved for that qualification, the trainee will be awarded either a National Certificate or a New Zealand Certificate.

Note: NZQA has reviewed its qualification systems and decided to update it to meet changing industry and technology needs. As a result the old National Certificates are being phased out and replaced with New Zealand Certificates which are the updated versions of the old qualifications.


How do assessments work?

Learners are assessed towards the end of their training to make sure they’ve gained the key knowledge/competencies they need to meet the nationally recognised standards.

Assessments can be carried out in the workplace by trained and registered workplace assessors, or through accredited training providers. Te Pūkenga can assist with sourcing registered assessors or in training up your internal staff so that they can carry out the assessments in-house.


What support is available once we’ve signed up?

The support from Te Pūkenga doesn’t just stop once your company is setup with a training programme or aligned to a national standard. We offer a wide range of resources, tools and dedicated staff to advise and support you on a continuing basis.


What are the benefits of training staff to national standards?

Helping your staff to receive national recognition for the skills and training they do in their everyday work is something that pays for itself in no time at all. Here’s why:

  • It ensures consistency in training, so that regardless of the trainer, your staff are learning the key information they need to succeed in their roles.
  • It ensures consistency in performance as everyone receives the same level of training and ends up with a similar level of expert knowledge.
  • It reduces error rates and re-work, which saves your business money and protects your brand name.
  • It reduces staff turnover rates as staff feel more valued and are more engaged. Lower turnover rates protect organisational knowledge and reduce recruitment and training costs. It also helps to boost morale and improve company culture.

What qualifications are available?

This qualification is designed to equip new managers (or people wanting to move into management) with the basic skills they need to lead their teams effectively.

This qualification is a great professional development option for both experienced and aspiring managers. It teaches managers the skills they need to draw out the best in their teams, to communicate effectively with stakeholders and how to create culturally inclusive environments.

This qualification covers the essential skills required to be a successful small business owner and operator with the ability to establish, operate, grow, and sustain a small business.

This qualification is designed for people who will be managing people, resources and workplace operations and is ideal for people looking to take on key leadership roles. Learners will get the skills they need to build functional teams, manage direct reports and grow their leadership capability.